The hospitality industry is known for its fast pace, high turnover and hard-working culture. It’s also a very competitive industry with over 200,000 businesses throughout the UK.
Customers’ expectations and demands are at an all-time high. So if you want to be successful it’s vital you maintain excellent standards in all areas of your business.
But can you honestly say you have the time and skills to give 100% to every part of your business? If not, we can help.
Ransom Harris was founded in 2012 and since then, we have gained a reputation as an outstanding provider of training and consultancy services to the hospitality and other service-based industries.
We have an impressive track record of delivering positive outcomes for our clients, through people development and innovative thinking. Why not have a look at What Our Clients Say.
All our services are delivered by consultants from strong academic backgrounds, who are all successful industry professionals with experience working with large companies and smaller, independent businesses.
We are always looking to expand our portfolio of products and services and are keen to hear from other industry professionals or organisations to discuss ideas.
We’re here to help you get things done.
Our job is to work with you to find the fastest and most cost-effective way to accomplish a task.
Ransom Harris provides a number of consultancy services that deliver significant and sustainable results for you and your business.
We deliver management and leadership training, both in-house and externally, that’s tailored to the needs of the individual and your organisation’s objectives.
A neutral party ensures the smooth running of what might otherwise be an awkward change from one of way of working to another. An unbiased, holistic approach means that change is managed fairly and with everyone’s needs taken into consideration.
We run team building, mentoring and cross training initiatives. These help with team cohesion and the morale and motivation of your team and help to restore the sense of ownership that leads to higher productivity.
We’re all human and occasionally things can go wrong, especially where professional relationships are concerned. Professional mediation services help to break down personal barriers which ultimately leads to better business efficiency.
So you’ve paid for advertising and you’ve figured out social media. But it’s also important to have exemplary customer service and product in order to encourage repeat business.
Our business health check looks at your operating costs to see where money can be saved or better allocated. A fresh pair of eyes can provide valuable insights into profit boosting ideas.
Want to know more about hospitality business, management and leadership consultancy? Get in touch.
Colin was called to help me, when I set up my own chain of food led public houses in Richmond and Kensington. Although I personally had a wealth of hospitality experience, his insight into the industry was uncanny and really help drive the business forward in the first quarter.
I was also able to maintain the balance between service quality and the bottom line. Thanks Colin for all your help.
Jamie McMahon, The Crown, Richmond; The Princess Victoria, Kensington
I have full confidence in Colin and can highly recommend him. I can’t thank Colin enough for helping me to promote my vintage fairs.
I would recommend his services to anyone trying to grow a business.
Lesley Hancock, owner of Hancock and Smith Vintage Fairs
Colin has a very professional and friendly style of training and I found the course to be very well structured.
He has really in depth knowledge and experience of the subject, which means that whenever there was any difficulty taking in the information, he was able to fully understand the problems and to explain in a way that made sense.
Irwin D’Silva, independent food producer